Privacy Policy
Last Updated: September 24, 2025
Welcome to Stateline Auto TN (“Company,” “we,” “us,” or “our”). We value your trust and are committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard your information when you visit our website https://www.statelineautotn.com/
(the “Website”).
By accessing or using our Website, you agree to the practices described in this Policy.
1. Purpose of This Policy
This Policy is designed to explain how we collect and handle your information when you:
Visit or browse our Website.
Submit information through a contact form or request service online.
This Policy does not cover data collected offline at our repair shop or through third-party websites we do not control.
2. Age Requirements
We do not knowingly collect information from anyone under the age of 16. If you are under 16, please do not provide any personal information. If we learn that we have inadvertently collected such information, we will promptly delete it.
3. Information We Collect
We may collect the following types of personal information:
Personal Identifiers: Name, email address, phone number, and any details you provide when contacting us through the Website.
Internet and Device Activity: IP address, browser type, operating system, and general Website browsing activity collected via Google Analytics.
We do not collect or process financial information on our Website. All payments are handled in person at our repair shop.
4. How We Collect Information
Directly from You: When you submit a contact form, request a service, or email us.
Automatically: Through cookies and Google Analytics when you browse our Website.
5. How We Use Your Information
We use your personal information to:
Respond to service inquiries or customer requests.
Communicate with you about appointments, services, or updates.
Monitor and improve the performance of our Website using Google Analytics.
Comply with legal obligations.
6. Cookies and Google Analytics
Our Website uses cookies and Google Analytics to understand how visitors interact with the Website. This helps us improve our services and Website experience.
You can manage or disable cookies through your browser settings.
To learn more about Google Analytics and how to opt out, visit: https://tools.google.com/dlpage/gaoptout
.
7. Sharing of Information
We do not sell your personal information.
We may share your information only with:
Service providers who help operate our Website (such as hosting providers or analytics tools).
Legal authorities if required to comply with laws or legal requests.
Business transfers if our company assets are merged, sold, or transferred.
8. Your Privacy Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us using the information below.
9. Data Retention
We retain your information only as long as necessary to respond to your inquiries and operate our business, or as required by law.
10. Data Security
We implement reasonable safeguards to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
11. Do Not Track
Our Website may recognize browser-initiated “Do Not Track” signals, but we cannot guarantee all tracking will be disabled.
12. Changes to This Policy
We may update this Policy periodically. The “Last Updated” date at the top reflects the latest version.
13. Contact Us
If you have any questions or concerns about this Policy, or would like to exercise your privacy rights, please contact us at:
Email: service@statelineautotn.com
Phone: (423) 497-5415
Mail: Stateline Auto TN, 1416 Saint Thomas St., Chattanooga, TN 37412
